Speakers
OUR SPEAKERS
Richard Parlour
Principal
Financial Markets Law International
Richard Beevers
Director
Customer Plus
Andréa Toucinho
Director of Studies, Prospective, & Training
Partelya Consulting
Loretta Ranzijn
Customer Experience and Change Expert
Complaint Experience
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My name is Loretta Ranzijn, I’m a Customer Experience and Change Expert and I love to inspire and activate companies about complaints and complaint handling with a win-win approach.