ABOUT AI CX SUMMIT

In today’s age of abundance, one thing that isn’t abundant is the average customer’s patience. The pandemic has changed consumer behavior forever. The way they search, engage, purchase, and seek support has seen rapid shifts which have major implications for all businesses.

Add to this, the rise of the 24/7 Digital Customer, customer-
experience continues to be on top of the agenda for business leaders. At AI CX Summit, you will hear from leaders who have duly transformed customer journey to meet the needs of the digital-first customer.
The agenda is carefully curated to address challenges faced along multiple touch points, helping you overcome various silos. Through engaging panel discussions, insightful keynotes and immersive networking sessions, the event is sure to incite both thought and action at your organization.